Elements and Performance Criteria
- Work within accepted codes of conduct
- Ensure work is reviewed and approved by a health practitioner or senior administrator who has delegated tasks
- Keep records up-to-date and complete tasks as required, neatly, accurately and in a timely manner
- Seek clarification with relevant personnel of unclear or ambiguous procedures
- Treat patients, colleagues and health practitioners with respect
- Refer health related matters raised by patients back to medical practitioners
- Act with honesty and integrity at all times
- Communicate conflict of interest or potential conflict of interest promptly to manager or supervisor
- Follow confidentiality and privacy procedures
- Assess information and requests for information with regard to what is and what is not disclosable
- Use discretion and judgement in all communications
- Discuss patient-related matters within the confines of the facility and with appropriate personnel only
- Seek advice and clarification with relevant personnel where potential confidentiality issues arise in dealings with patients, their families and others
- Follow security procedures
- Store and appropriately secure patient records and other confidential documentation
- Clearly label and store securely according to organisational policies and procedures, all documents required by legislation to be stored for certain periods
- Ensure drugs, equipment and other materials potentially posing a work health and safety (WHS) threat to others are stored securely at all times